WHY BOOK DIRECT?

Online travel agents (OTA) are useful (we use them, too!) and we appreciate the business. However, don't misunderstand benefits of booking: 

• The cancellation policy is NOT better with OTAs. You're better off direct - our cut off is 9am two days prior, and we'll do our best to help you. 

• It's not all about price. You are speaking directly to us, usually Annette. Any OTA will follow their script and defer to us anyway. 

• Direct booking discounts mean we guarantee the best price.

• Even cheaper non-refundable rates are not available to online travel agents - because they would/could not match us. There are conditions to these rates, but if you're set on your dates, they are another option. Only available directly.

• Sometimes, we have extra bonuses we can offer, we'll offer them to our direct booking guests first. 

• You'll join our Insiders list, from which you may unsubscribe at any time, which gives even more special offers (weekly - sometimes up to 50% off!) and seasonal updates. See our privacy policy here.

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NEED TO KNOW

Please read our Need To Know. By making a booking, you are agreeing to these terms. We do not accommodate children for hostel bookings. Teenagers 16+ are OK, but not in dorms. Groups of 6+, please contact us first. We now have Stripe payment gateway, so your details are securely stored until it's time to pay. Non-refundable bookings are charged on confirmation. Flexible full rate bookings are charged in the days prior to check in. 

 

MINIMUM NIGHT STAY SOMETIMES

During peak periods, and for advance Friday & Saturday night bookings, we have a minimum 2 night stay. Three night stays for public holidays, and some other peak periods. 

 

BUY A GIFT CARD - VALID FOR 3 YEARS!

Click here to buy a gift card for $25 / $50 / $75 / $100 via GiftUp! You can then contact us to use this on any booking for up to three years from date of issue! Please email us after making your booking, and we'll redeem the gift card before charging any remaining balance to your card.

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FULL HOUSE PRIVATE BOOKINGS

For full house private bookings, contact Annette. Children are welcome for full house private bookings. Click here for more information.

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